Política de reembolso
Defects or Damaged Items:
- Upon receipt, please inspect your order immediately. Please be sure to inspect your items within 3 days of receiving your delivery for defects and issues. Contact email: email@example.com
- All defects and issues must be notified via email within that 3 day window and must include the order number and images of the issue.
- We cannot make exceptions once you have had the merchandise in your care for a longer period of time, removed tags, washed or worn it.
To alter, cancel, or upgrade shipping an order you must email firstname.lastname@example.org within 5 hours of the order being placed.
All Sale Items and Buy One Get One are Final.
The term "Final Sale" means an item can not be returned or exchange.
- Returns will be issued refunds in the form of a Alpha Gurl Attire Gift Card.
- Returns must be in original, unused, unworn condition with no defects, no stains, no pet hair, no smells, or any signs that the item has been worn or used, with all tags attached and all packing slips included with the return.
- Please allow up to 5-7 business days to process your return once we receive it.
- Shipping charges are not refundable. We are not responsible for returned shipping costs, lost or stolen packages.
- No returns/nor refunds on lip care products.
- Exchanges are only for the same item in different size or color. Due to our limited quantities per unique style we can't guarantee an exchange will be possible.
- Exchanges must be made within 5-7 days of the original purchase date.
- The item you return must meet all of the return guidelines listed above.
- Please contact customer service at email@example.com. Please provide the order # for faster service and add Exchange in the subject line.
- Ship your return item back. Once we receive the return item (please allow up to 7 business days for processing), we will ship out your new item.
- If we are currently sold out of the size desired, we we will be unable to process an exchange so please refer to the return instructions above.
We do not provide free return shipping.